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Engagement Webinar: Diversity and Language

May 25, 2017 @ 12:00 PM - 1:00 PM PDT

From wherever you are, join our Bay Area MWP Dr. Anjana Sharma for a webinar on diversity and language.

A message from the speaker:


Please join us Thursday, May 25 at 12pm PT for a webinar on the role that language and diversity play in engaging with patients through advisory councils!

This Webinar will feature Highland Hospital’s Patient Advisory Councils. Highland is a public hospital network in Oakland, California. Their Advisory Councils meet in English, Spanish and Mien. Highland’s Dr. Lyn Berry will discuss how these groups were established, maintained and continue to support the needs of their diverse patient population.

This talk is facilitated by Dr. Anjana Sharma, family medicine research fellow at the Center for Excellence in Primary Care at UCSF. Her research focuses on patient engagement within quality improvement activities.

Hosted in partnership with the UCSF Center for Excellence in Primary Care, and with support from Blue Shield of California Foundation, this webinar is part of an ongoing series on patient engagement, which follows on the success of our Care Integration series.

Please register now for this critical discussion. We hope you will join us at noon!

Registration link:




Dial-In Number: 303.248.0285
Access Code: 5617817

Speaker Bios:


Dt. Lyn Berry has been a practicing primary care physician at the Highland Adult Medicine Clinic in Oakland, CA for the past 32 years. She is also the Division Chief of Primary Care in the Department of Medicine. Our public clinic serves over 8000 low income patients who reflect the diversity of Oakland and Alameda County. In January 2014 Highland received a small grant to support a qualitative research project to interview clinic patients regarding their clinic experience, in the hope of using this information to make operational improvements. These interviews, in English, Spanish and Mien, were the foundation of building three patient advisory groups who have met monthly for the past two years. The groups have been supported by PCORI grants, now in a third year.

Dr. Anjana Sharma is a primary care physician at the Zuckerberg San Francisco General Hospital’s Family Health Center and the clinician lead for the clinic’s patient advisory councils. She is a research fellow at UCSF conducting research on organizational patient engagement via advisory councils, governing boards, and other strategies.





May 25, 2017
12:00 PM - 1:00 PM

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